Matchbook Privacy Policy

This page summarises the privacy rules published by the operator Matchbook; the operator’s own privacy policy remains the authoritative text in every case. It explains what personal data Matchbook collects, why it uses that data, how it protects it, and which rights players in the United Kingdom can exercise over their information.

What information does Matchbook collect?

Matchbook collects personal data centred on identity verification: identity documents, proof of address and, in certain circumstances, evidence of the source of funds or source of wealth. The operator gathers this material to meet its regulatory obligations and to keep accounts secure.

Personal data collected during registration

Registration and subsequent account checks require players to supply documentation that confirms who they are and where they live. The categories Matchbook lists are:

• Identity documents — official documentation establishing a player’s identity.
• Address proof — documentation confirming the player’s residential address.
• Source of Funds / Source of Wealth evidence — requested only in certain circumstances, as the operator’s compliance procedures require.

Usage data and cookies

Matchbook operates a cookies policy covering the data collected through the use of its website. The operator acts as the data controller for the personal data it processes, meaning it determines the purposes and means of that processing.

How does Matchbook use your information?

Matchbook uses personal data for defined purposes: regulatory compliance and identity verification (KYC/AML), account security and fraud prevention, and the remediation of historical regulatory deficiencies. Each category of data collected maps directly onto these stated purposes.

Account management and verification

The documents supplied during and after registration feed into the operator’s KYC and AML controls. Identity and address verification keep accounts tied to verified individuals, while source of funds checks, where required, support the operator’s anti-money-laundering obligations. The same data underpins account security measures designed to detect and prevent fraud.

Marketing and other processing purposes

Beyond verification, Matchbook lists the remediation of historical regulatory deficiencies among its data purposes, meaning stored records may be reviewed in the course of regulatory work. The operator names Google and service providers in general among the recipients of data processed under its policy, so certain information is shared with third parties that support the operation of the service.

How does Matchbook protect and retain your data?

Matchbook applies documented security measures to the personal data it holds and follows defined data retention rules. The operator also governs how data moves between parties through its data transfer provisions.

Security measures in place

The operator maintains security measures covering the personal data it processes as data controller. Data shared with recipients such as Google and general service providers is handled within the framework of those measures and the operator’s transfer rules.

Data retention periods

Matchbook applies a data retention framework to the records it keeps, including identity documents, address proof and source of funds evidence. Retention connects to the operator’s regulatory purposes: records may be held to satisfy compliance obligations and to address historical regulatory deficiencies before they are disposed of under the policy.

What rights do you have over your data?

Matchbook’s privacy policy grants players a set of rights over their personal data, including the right of access, the right to erasure, the right to data portability and other rights defined in the policy. Requests are handled through the operator’s data protection contact point.

Access, correction and deletion rights

The operator recognises the following rights:

• Right of Access — players can request confirmation of the personal data Matchbook holds about them.
• Right to Erasure — players can request deletion of their personal data, subject to the operator’s retention obligations.
• Right to Data Portability — players can obtain their data in a portable form.
• Other rights — the policy lists additional rights available under applicable data protection law.

How to contact the operator about privacy

Matchbook designates a data protection officer contact for privacy matters. Players who wish to exercise any of the rights above, or who have questions about how their data is handled, can direct their request to that DPO contact. Account-specific rules sit alongside the privacy policy: Matchbook terms and conditions.

For the wider context of how the operator handles player welfare, see: Matchbook responsible gambling.

The privacy policy is one part of the full Matchbook picture; the main review covers the operator’s betting exchange and casino offering in detail.

Matchbook review